Legal

Privacy Policy

REA Japan LLC ("the Company") establishes this Privacy Policy regarding the handling of personal information the Company acquires, and complies with the Act on the Protection of Personal Information, related guidelines, and other relevant laws and regulations concerning personal information protection.

1. Definition of Personal Information

"Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information, meaning information relating to a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in such information.

2. Method of Collecting Personal Information

The Company may collect personal information through the following methods:

  • Entries submitted via the contact form
  • Registration information provided when using our services
  • Communication via email or telephone
  • Information obtained through access analysis tools
  • Information obtained from partner companies, advertising networks, social media, data analytics providers, telecommunications carriers, recruitment-related services, and similar sources

3. Purpose of Use of Personal Information

The Company collects and uses personal information for the following purposes:

  • Providing, operating, and managing our services
  • Responding to inquiries (including identity verification)
  • Sending materials and providing information about our services
  • Improving and enhancing the quality of our services
  • Communicating important notices
  • Preventing fraudulent use and ensuring security
  • Purposes incidental to the above

4. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without obtaining the user’s prior consent, except in the following cases, or as otherwise permitted under the Act on the Protection of Personal Information or other applicable laws:

  • (1) Where necessary to protect a person’s life, body, or property, and obtaining the individual’s consent is difficult;
  • (2) Where particularly necessary for improving public health, and obtaining the individual’s consent is difficult;
  • (3) Where cooperation with a national government agency, local public entity, or an entity commissioned by either in carrying out affairs prescribed by law is necessary, and obtaining the individual’s consent would impede the performance of such affairs;
  • (4) Where the Company has, in advance, announced or made public the following matters and has notified the Personal Information Protection Commission: that the purpose of use includes provision to third parties; the categories of data to be provided to third parties; the means or method of provision to third parties; that the Company will suspend provision of personal information to third parties at the individual’s request; and the method for accepting such requests.

Notwithstanding the foregoing, the recipient of information shall not be deemed a "third party" in the following cases:

  • Where the Company outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use;
  • Where personal information is provided in connection with a business succession due to merger or other reasons;
  • Where personal information is jointly used with specific parties, provided that the Company has notified the individual in advance, or has placed the individual in a position to readily know, of that fact together with the categories of personal information jointly used, the scope of joint users, the purpose of use by such users, and the name of the person responsible for managing the personal information.

5. Disclosure, Correction, Deletion, etc. of Personal Information

Where an individual requests disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties regarding their own personal information, the Company will respond appropriately in accordance with applicable laws after verifying the individual’s identity. For details on how to make such requests, please contact us through our inquiry contact.

6. Cookies

The Company may use cookies to improve site convenience and analyze usage. Cookies do not identify individuals. Users can disable cookies through their browser settings. The Company may also use third-party advertising delivery services, and such third parties may obtain information through cookies and similar technologies.

7. SSL (Communication Encryption)

Our website uses SSL, and communications are encrypted when personal information is transmitted.

8. Retention Period and Disposal of Personal Information

Personal information is retained only for the period necessary to achieve the purpose of use, after which it is deleted or disposed of by appropriate means.

9. Security Management of Personal Information

The Company implements organizational, personnel, physical, and technical security measures to prevent the leakage, loss, or damage of personal information and to otherwise ensure its security.

10. Changes to This Privacy Policy

The content of this Policy may be changed without prior notice in response to changes in laws and regulations or in our services.

11. Contact for Inquiries

For inquiries regarding the handling of personal information, please contact us at the following:
Company Name: REA Japan LLC
Email: info@rea-japan.com

12. Date of Establishment / Revision

Established: [Date Placeholder], 2026

13. Disclaimer

While the Company takes care regarding the accuracy, completeness, and usefulness of information published on our website, we do not guarantee it, and the Company assumes no responsibility for any damage arising from decisions or actions taken by users based on such information.

The Company shall not be liable for any damages incurred by users in connection with the use of this website, except where caused by the Company’s willful misconduct or gross negligence. Even where the Company is liable for damages, such liability shall be limited to the amount actually paid by the user to the Company in the transaction that directly caused the damage, and the Company shall not be liable for lost profits or other indirect or special damages, except where caused by the Company’s willful misconduct or gross negligence.

14. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of Japan. The Tokyo District Court shall have exclusive jurisdiction as the court of first instance for any disputes arising between the Company and users of this website in connection with this Policy.

15. Alternative Dispute Resolution (ADR) Procedures

In the event of a dispute between the Company and a user in connection with this Policy, the parties shall endeavor, prior to the filing of any lawsuit, to resolve the matter amicably through consultation to the extent possible. If the dispute is not resolved through such consultation, the user may seek resolution through a certified dispute resolution provider or other alternative dispute resolution (ADR) body.

Where the Company designates an available ADR body, its name and contact information will be separately published on our website.

16. Copyright and Portrait Rights

The copyright and portrait rights of the text, images, and other content published on our website belong to the Company or their rightful holders. Unauthorized use is prohibited.

17. Links

Links to our website are generally permitted; however, we may decline certain links depending on their content.

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